Upcoming talks and sessions with Stefan Lindegaard

This is an overview of my upcoming talks, sessions and Corporate Mind Exchange events. Let me know if you need a speaker or a session at your event or company – stefan@intrap....

Open Innovation Examples and Resources

I have created a list of examples and resources that I find useful in my work with open innovation. I hope you can find some inspiration on this. Let me know if you believe something is...

How to Make Your Organization Understand Open Innovation: Lesson from General Mills

Changing the culture is one of the most difficult tasks when it comes to open innovation. What can you do? Well, General Mills gave a great example at the recent CoDev conference. By...

Making Radical Innovation Happen

I have had the pleasure of working with Novozymes which is a world leader within bioinnovations on several projects. I really like their mix of high ambitions, great people and top...

Recent Posts by Stefan Lindegaard:

NO CHARGE: Open Innovation Session for Company, Consulting Firm and Event Organizer

March 11, 2010 Open Innovation No Comments
by Stefan Lindegaard

As an effort to build further on my understanding of open innovation, I am offering a company planning to implement open innovation, a consulting firm helping clients on innovation and an event organizer in the innovation community a FREE session on open innovation.

You can use this session to give your employees and/or external network an opportunity to gain fresh insights on open innovation. You can get an idea of the topics I can get into on my website and we can of course tailor the session to fit your needs.

All I ask for is that I can blog about the insights I gain from this experience and that you cover my travel costs (my base is Copenhagen, Denmark). I believe the future of innovation is open and global and I am thus willing to travel to worldwide innovation hotspots.

This no-charge offer is good for THREE sessions this spring / early summer; one for each category. If several companies, firms or organizers show an interest in this, I take the liberty to choose those that fit my areas of interest best.

Let me know if this is of interest to you before April 9. My e-mail is: stefan@intrap.com

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Differences, Similarities in Open Innovation for Small and Large Companies

March 11, 2010 Open Innovation No Comments
by Stefan Lindegaard

This is another post in my focus on smaller companies and open innovation. The first post, Why Smaller Companies Should Embrace Open Innovation, generated many comments so check it out if you missed it.

In this post, I argue that small and medium-sized enterprises often have to approach open innovation differently. Here are some key reasons why:

•  Control or contribution? Big corporations can split their open innovation efforts on projects in which they are either are in control or just contribute with IPR or other resources. Smaller companies should only get involved in projects where they are in control or more likely, where their contribution is truly important and valued. The project should also fit the overall strategy of the smaller company.

• Big corporations can drain a smaller company. Signs of this include long planning periods, difficulties in identifying and working with the right people and too much time spent on patent lawyers too early in the process. If these tell-tale signs appear, a smaller company need to evaluate whether this will become a drain of valuable resources that could be better spend elsewhere.

• Smaller companies need to be more active looking around whereas big corporation can focus more on being found and becoming a preferred partner of choice. Companies can look for projects and partners in their own networks (such as customers, suppliers and partners) or in external networks (such as universities, intermediaries and consultants).

On similarities regarding open innovation in big and small entities, I would like to emphasize that…

• Companies of all sizes must decide in advance whether they are ready for open innovation. Any company must ask themselves why open innovation is relevant to them, how it should be defined to their situation, how it links with the overall strategy and how it can be implemented.

All companies must also prepare the organization for a cultural change, develop and implement a networking strategy and train their employees on innovation, stakeholder management and how to work with external partners.

• Open innovation is about communication. Companies must understand the importance of communicating internally as well as externally. New social media tools such as Twitter (search and share information) and LinkedIn (identify the right people, search and share information) must be understood and leveraged.

Please feel free to share your views on this topic.

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Why Titles of Innovation Programs Matter: C+D, Connected, Collaboratory

March 10, 2010 Open Innovation 1 Comment
by Stefan Lindegaard

You can also watch the video below or on YouTube

The reason for this topic is that the ability to communicate well on innovation efforts is becoming even more important as innovation turns open and global.

Innovation leaders and their executives need to convince employees as well as external stakeholders that they understand innovation and that their efforts are relevant and rewarding.

The name of an innovation programs reveals a lot. P&G calls one of the their key programs Connect+Develop, General Mills labels their efforts as Connected Innovation and Intuit runs a program called Intuit Collaboratory.

This states that they believe the future of innovation is about openness, external relationships and collaboration.

Open innovation is about finding other partners. However, it is just as much about letting potential partners find you and the title of your programs can help guide companies into your direction.

How should companies approach the naming of their programs?
Actually, this starts by how they define the term innovation.

I have just had some interesting discussions on the term, innovation. Some people believe we should simply drop the term as it means so many different things to different people.

I think we are stuck with the word and we can just as well get used to it. It will not go away.

The big question is how companies will define innovation to their situation. It does not really matter how academics, consultants or others define it; each company need to define this in a way that makes sense for their company, their employees and their partners.

Then, they can start developing a common language on innovation that can help them build a strong innovation culture. When companies do this, I urge them to do it in a way that includes the open and external elements.

Why? I believe that in about 5 years of time, we will no longer talk about open or external innovation. It will just be innovation. P&G has already reached this level of innovation maturity and many others are about to follow.

I recall a recent session where the company I worked with had no definition of innovation. We looked into this and they first started to define innovation and then looked at open innovation. We quickly reached the conclusion that there is no need for two definitions. They can do just fine with one definition. The same goes for other companies, yours included.

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Co-Creation Initiatives from BMW and 3M

March 10, 2010 Open Innovation No Comments
by Stefan Lindegaard

The BMW Group has launched the Co-Creation Lab, which is a virtual meeting place for individuals interested in car related topics, eager to share their ideas and opinions on tomorrow’s automotive world with one of the leading car manufacturers.

Their first initiative is the BMW Group Idea Contest in which you can share your ideas for innovative mobility services in cities and metropolitan areas of the future. You get the opportunity to discuss and evaluate the ideas of others and win great prizes. By the way, the great prizes are not really that great, but perhaps real great prizes will just attract lots of junk ideas. Perhaps quality input comes from people who care more about kudos and recognition?

After a well-executed campaign, 3M in Austria and Switzerland launched the Zukunft Innovation initiative; a German-language platform that helps companies – not just 3M –get in touch with creative minds who want to help solve problems.

I like how 3M promoted the initiative through frequent pre-launch updates and a short video that demonstrated the initiative. This is another example that communication efforts are becoming increasingly important on innovation initiatives.

I can’t help notice that German-speaking countries seem to have many interesting open innovation-like initiatives. I look forward to visiting Germany soon in order to learn more. One company to visit will definitely be HYVE that pointed me to the BMW initiatives as well as other initiatives in the past.

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Why Smaller Companies Should Embrace Open Innovation

March 9, 2010 Open Innovation 8 Comments
by Stefan Lindegaard

Open innovation at small and medium-sized enterprises (SMEs) presents both great opportunities and great challenges. Forming open innovation relationships can give a growing enterprise access to resources that might normally are beyond their reach with the potential for greatly speeding up time to market. At the same time, working with larger–and in some case much larger companies–is not without its perils.

Let’s consider a growing startup or a small company that is on its way to become a mid-sized enterprise. The early phases are very much about executing on single, great product, idea or technology. However, as the company grows focus tends to shift towards control rather than keeping the visionary thinking and bold approaches that build the company. This must be re-ignited. Open innovation can be the vehicle for accomplishing this objective.

Because of the high level of risk-taking involved with young ventures, leaders of entrepreneurial enterprises often have healthy or even outsized egos; it takes a certain amount of hubris to believe you can defeat the high odds against the success of a new venture. This can lead you to believe that you and your people have the best ideas. But in reality, there is a strong possibility that the best people and the best ideas are to be found outside your organization.

One key reason for Procter & Gamble to initiate open innovation programs was that they learned that for each of their 7,500 R&D people there were 200 people outside the company with equal skills and competences. An ignorant – and arrogant – company would ignore these 1.5 million people, arguing they do not matter as they do not work for us. P&G did not ignore this. They understood they should connect their own organization with the best and brightest from the outside world. Given the limited size of smaller companies, this mindset becomes even more important.

As I wrote earlier, SMEs often start with one great product or service idea and as they grow they might fail to recognize that innovation is about more than just bringing the core product or service to market. Innovation can occur at all stages of the business process, from the business model itself through to the customer experience. By broadening their thinking about what actually constitutes innovation, SMEs can more easily see the wisdom of open innovation, which can help them innovate in areas where they may not have internal expertise.

I will post more thoughts on open innovation for SME’s this week. Let me know if you have any comments on this or if you know of smaller companies that have adapted open innovation. It would be interesting to get to know more about their processes, failures and successes in order to get a better understanding of how this is different from large companies. Since small and large companies meet on open innovation, they need to start learning more about each other on this.

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Good Reads and Discussions on Innovation #12

March 8, 2010 15inno No Comments
by Stefan Lindegaard
Here comes a list of reads and discussions on LinkedIn that I have enjoyed in the last couple of weeks. I hope you will enjoy this as well. You can follow me on Twitter: @lindegaard

READS AND VIDEO

New Study: The Market for Open Innovation by K. Diener and F.T. Piller http://bit.ly/6wb2uo

Brazil: The New Home of Financial Innovation? by Sarah Lacey http://bit.ly/cgEmg9

New! Improved! Shiny! Yes, It’s Innovation 7.0!!! by Tim Kastelle http://bit.ly/9TjMaK

Distributed Idea Generation Outperforms Team Brainstorming by Hutch Carpenter http://bit.ly/cNlnw9

How to Build a Successful Innovation Ecosystem: Educate, Network, and Celebrate by Bill Aulet http://bit.ly/9dBBea

A Patent is Not a Business Model by Tim Kastelle http://ow.ly/1pSkop

Would open innovation work in the Middle East? http://i360insight.com/

Four Innovation Lessons from Anheuser-Busch by Scott Anthony http://bit.ly/9BRhQQ

‘Reinvent Your Company With Business Model Innovation’ by Mark Johnson http://bit.ly/dek2Da #fb

Corning Five Gates to Innovation http://shar.es/m3wXQ

A Word from the Wise by Thomas Friedman http://nyti.ms/bPkOlt

Innovation Strategies: How Chevron Drives Ingenuity http://bit.ly/aIRH7l

See Things Differently by Tim Kastelle http://bit.ly/cVHLa7

Stop Saying Innovation by Scott Berkun http://bit.ly/crfcB3

Reverse Knowledge Management by Stephen Shapiro http://bit.ly/9tKxnk

Borderless Innovation and the Middle East by Kamal Hassan http://bit.ly/cTZlTD

GOOD READ Selling Innovation to Your Boss by Jeffrey Phillips http://tinyurl.com/ycuyd5v

InnoCentive: The eBay for Innovation by Andreas Constantinides http://bit.ly/dcbwzQ

Holy incongruity! Open Innovation In Financial Services by Maggie Fikkert http://slidesha.re/9KOY1U

Needed: Urban Innovation Hotspots by Saul Kaplan http://bit.ly/c72Rql

The Materials Driving Product Innovation in 2010 by Fast Company http://bit.ly/cRPXOE

The Netherlands Sets A Service-Economy Example by Jeanne Rae http://bit.ly/ahGMzm

And Google Begat… by BW http://bit.ly/c7PAey

Marissa Mayer’s 9 Principles of Innovation by Fast Company http://bit.ly/WcVRX

India’s Inventors Seek Markets in Innovation Decade by CNN http://ow.ly/1d9×0

Counter-Intuitive Innovation by David Simoes-Brown http://bit.ly/dnTLmT

The ATM Was the Last Great Financial Innovation by Paul Penrose http://bit.ly/bHSHWn

Harsh Reality of Innovation by Hutch Carpenter http://ow.ly/1ps2L2

It’s OK if People Don’t Understand Your Idea by Glen Stansberry http://is.gd/9r2zA

The Solution May Be Within the Problem by Paul Sloane http://bit.ly/9dtgkW

Why Your Great Idea Will Fail by Tim Kastelle http://bit.ly/d1sbKf

Think Outside the Box by Rosabeth Kanter http://bit.ly/blNKII

Which Kind of Collaboration is Right forYou? by Pisano/Verganti http://bit.ly/b9BJex

Five “Must-Haves” for a Strategic Plan by Holly Green http://bit.ly/bodgiA

GREAT READ: Sourcing External Technology for Innovation by The Alliance Management Group http://bit.ly/8YrjGK

What is Intrapreneurship? – Difference, Features and Examples by Amitabh Shukla http://bit.ly/o30DV

China’s paradigm of innovation: copying by Bruce Nussbaum http://bit.ly/bHJu5G

Designing Espresso Innovation- design driven, business model innovation by Tim Kastelle http://bit.ly/bI0a8b

The Importance of Communication in Open Innovation by Chuck Frey http://bit.ly/9euwHD

GREAT READ How To Kill Innovation: Keep Asking Questions by Scott Anthony http://bit.ly/bbe3cP)

GOOD READ Seth Godin, Nobody is Indispensable http://tinyurl.com/yefxl4m

Effective Conversational Marketing by Braden Kelley http://ow.ly/1aEzw

Why Heads of Innovation Are Actually Bottoms by Chris Skinner http://bit.ly/dvdV7H

GOOD READ: Top 5 Questions About Implementing Open Innovation by David Fazzina, Nerac http://bit.ly/d7HzA4

7 Keys to Innovation – European Style by Kathy Robison http://is.gd/8Ze0H

Is Open Innovation a Tournament? by Stephen Shapiro http://bit.ly/bK6cMc

Emphasis on Technology Drives Business Innovation by Scientific Blogging http://bit.ly/aOzWvl

LINKEDIN DISCUSSIONS

How do you break down internal silos in order to improve at innovation? http://bit.ly/ckV3vC

Does implementing Lean-methods increase the capability to innovate? http://bit.ly/atIguR

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What is Innovation?

March 7, 2010 Innovation 14 Comments
by Stefan Lindegaard

Innovation. Just the word or term itself is enough to start heated discussions. I experienced this once more as I got some interesting comments from Scott Berkun and Ralph Kerle in response to my Why CEO’s Don’t Get Innovation post in BusinessWeek.

One of Scott Berkun’s comments went like this “If we dropped the i-word, or at least attempted to define it, I think we’d get to the core of all this much faster.” This comment builds further on an interesting article, Good Beats Innovative Nearly Every Time, in which Scott urges us to loose usage of the word innovation.

I appreciate Scott’s comments as well as I enjoyed reading his article. However, as I believe innovation will become even more important for companies, I think we are stuck with the word and we can just as well get used to it. It will not go away.

The big question is how companies will define innovation to their situation. It does not really matter how academics, consultants or others define it; each company need to define this in a way that makes sense for their company, their employees and their partners. Then, they can start developing a common language on innovation that can help them build a strong innovation culture.

In another discussion related to my article, Ralph Kerle stated that innovation is an outcome. I have to disagree as I believe innovation is a process; not an outcome. The outcome is what you get out of an innovation process in which creativity plays a big role.

You can plan this process just as you can plan other management and business processes/disciplines such as sales, logistics and finance. You can also train people to become better innovators especially when you understand that innovation works best with a holistic approach. It needs to be about more than just products and technologies.

Innovation is beginning to look more like science than art, as we in many cases are now capable of taking previous patterns and experiences and use this to predict outcomes based on the input and processes we use. This maturity is one key reason why innovation is becoming even more important – and complex.

Both Scott Berkun and Ralph Kerle argue that we should forget about the term innovation. My response is that innovation is no longer a buzz word. It is here to stay and we can argue on definitions – which I always try to avoid, as I believe each company must find their own definition. But we can’t just pretend the term does not exist or should be replaced by another one. Those days are long gone.

Let me know what you think.

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Upcoming talks and sessions with Stefan Lindegaard

by Stefan Lindegaard

This is an overview of my upcoming talks, sessions and Corporate Mind Exchange events. Let me know if you need a speaker or a session at your event or company – stefan@intrap.com

April 2, Corporate Mind Exchange, Beijing – I organize and facilitate a one-day session with open innovation leaders from General Mills, P&G, Shell, Qualcomm and other companies.

April 8, Open for Business, London – I participate in or moderate a panel on open innovation.

April 19, Corporate Mind Exchange, Las Vegas – I organize and facilitate a 24-hour session with open innovation leaders from General Mills, P&G, Shell, Qualcomm and other companies.

May 3, Front End of Innovation, Boston – I am moderating a panel with Jeff Bellairs, General Mills and Chris Thoen, P&G.

May 4, IBM Impact, Las Vegas – I will be giving two separate talks on the topics of open innovation and intrapreneurship.

August 11-13, Open Innovation Summit, Chicago – I will be giving a talk and/or hold a session on open innovation.

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Red Flags, Warnings on Open Innovation

March 4, 2010 Open Innovation 1 Comment
by Stefan Lindegaard
Some companies have more difficulties implementing open innovation than others. Now, you might wonder if it is possible to tell which companies that have such difficulties and you might even wonder if your company falls into this category.

When I work with companies or research on innovation, I look for what I call red flags; small signs that something is wrong with their innovation efforts. Recently, one suggested that Corning, the world leader in specialty glass and ceramics, should be included in my list of open innovation examples and resources so I visited the Corning website.

To my surprise, I picked up lots of red flags on Corning and their ability to become an open innovation company. By using Corning as an example, I hope to bring some attention to issues innovation leaders need to be aware when they want to implement open innovation.

The backlash of a long innovation heritage:

Start out by visiting the Corning website. You will definitely notice that this company is very proud of their long innovation heritage and with much reason. However, this is also were we run into the first problems. If you have too much focus on your heritage, then you will have difficulties changing for the future.

This is what Corning says on the website: “We do everything possible to sustain our culture of innovation.” “R&D is the foundation on which Corning’s history has been built, and we have no doubt it will lead us to future technological triumphs.”

Having researched on Corning and spent quite some time on their website, I really doubt that they have what it takes to upgrade to a future of innovation that will be open and global. They dwell too much in the past.

By the way, they are sure their R&D foundation will lead them to future technological triumphs. I if was an employee, a shareholder or a partner, I would much rather like to see these efforts lead to market triumphs.

The above and other statements on the website suggest the kind of “not-invented-here” culture that has big difficulties adapting to a more outward-focused culture driven by a “re-applied with pride” attitude.

External collaboration needs to go beyond customers:

Corning prides themselves for being good at attending the needs of their customers. This is a good thing, but today you also need to be able to go further and thus beyond customers when it comes to external collaboration.

On a case study with Volkswagen they write this: “Corning assembled its top experts in emissions control—scientists, engineers, and manufacturing leaders with deep and broad knowledge of clean-air technologies—to tackle the Volkswagen challenge.”

They listened to Volkwagen’s need and then they assembled their own top experts. Companies that really get open innovation would pull together not only their own experts but also the external experts whom they would have access to through different networks.

Corning even believes that they have a “unique collaborative culture”. I have a hard time finding evidence of a highly developed collaborative culture and what I believe they have is not even unique; many companies are just as closed as Corning. The big problem is that Corning seemingly fails to understand this is a problem in today’s business climate.

You should also check out the Corning Research FAQ. It is short with only two questions including this one: “Do Corning scientists and engineers collaborate with others outside of Corning to complete their research?”

The reply is that Corning’s technology community is encouraged to collaborate with external academic and research institutions, and you will see a range of authors in their Research Archive that reflect this collaborative approach.

It is just not good enough only to encourage such relationships. You need processes for this.

Put the internal resources to work:

I have no reason to doubt that Corning have many great minds that can make things happen. They even have a very strong intellectual property base that they treasure as their most valued asset.

As you can read, I do not believe Corning gets the future of innovation, as they do not seem to be willing and/or capable to bridge their internal resources with external resources.

I simply have a hard time identifying open innovation-like initiatives and I find this to be strange as I wrote a blog post some time ago based on this BusinessWeek article; Corning’s Silicon Valley Connection.

The article describes how Corning hopes its tech center in Silicon Valley can suck up big ideas from the likes of HP and Google and turn them into new products.

I paid special notice to this statement. “A world leader in industrial research and development, Corning staunchly believes in change.” Perhaps Corning should also consider how they bring changes to their own internal management and innovation processes.

Corning even states that they do everything possible to sustain their culture of innovation. I predict that if what I pick up on this site holds true and if Corning does not change its course on innovation, the same virtues and values that build the company will bring it down. By the way, Corning can find similar lessons from many other companies that no longer exist.

Spend some time on Corning’s site. Can you see the red flags I mention? Now ask yourself if you have some of the same issues at your own company…

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Copy Innovation – Is Copying Innovation?

March 4, 2010 Innovation 9 Comments
by Stefan Lindegaard
I have often argued that we a more holistic approach on innovation as it needs to be about more than just products and technology. Innovation is also about processes, services and even management practices.

The latter makes me wonder whether we should view copying as a way of innovation. I know this is controversial and in many cases directly wrong seen from a moral perspective.

Companies that build their businesses on copying others products, technologies, services or processes also often run into serious legal issues so there are many reasons not to do this.

However, please consider these questions:

• Can a company use “copy innovation” to establish themselves within in a given industry?

• What if such a company can manage the legal issues and still be able to operate as a company in the long term?

• Can “copy innovation” over time help develop a more traditional style of innovation for companies as well as countries?

• What if the rules of business are changing and the new rules are written by companies – and countries – with a different perspective on innovation? That could turn into an interesting paradigm shift.

Just wondering… It would be great to hear your take on this.

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