Metrics and Open Innovation: What Should We Measure?
This is a difficult topic. There is definitely some in the adage of “if you can’t measure it, you can’t manage it”. However, I have seen too many examples in which smart people get side-tracked on what really matters – the output – as they try to develop metrics in order to satisfy executives further up in the system.
The development of metrics for innovation in general has been a major topic for more than two decades. Yet there is no clear guidance on how companies should approach this in a way that makes it possible to measure internally let alone across competitors and/or different industries.
One reason is that larger companies have several business units with different kinds of products and services. Even with …




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